Platform
One platform that will know what your customer communication is worth.
Four stages in one platform: data, intelligence, delivery and result. What we learn from the result will make the next proposal better.
How it works
From data to result.
Same four stages, five industries, shown with fictional demo companies. Pick one.
Proposal: trail shoes to 640 members, Friday 17:00
Proposal: remind 1,180 customers to renew
Proposal: notify 312 customers of a planned power cut
Proposal: ask 9 available staff to cover Saturday’s evening shift
Proposal: notify 2,140 residents around Fjellveien that the water will be off
RCS with image
640 delivered
612 as RCS28 as SMS
RCS Basic, verified
1,180 delivered
1,104 as RCS76 as SMS
RCS Basic, verified
312 delivered
301 as RCS11 as SMS
9 delivered
6 read3 unread
RCS with image
2,140 delivered
1,980 as RCS160 as SMS
POAS 3.4
profit per krone
01.04
below 1 means a loss
71 %
renewed before due date
0%100%
−38 %
customer-service enquiries
7 min
until the shift was covered
14:05 sent14:12 covered
100%
2,140 of 2,140 got the message
0%100%
↺ What we learn will feed the next proposal
01 · Data
One customer, one profile.
Events, consent and replies from core systems, the app, the website and customer service will come together in one profile per customer.
- Email, phone and customer ID will be matched to a single customer
- Consent will be stored per channel and checked before every send
- Lifetime value, churn risk and next likely purchase will be shown for every customer
Ola Hansen
Fjordvern Forsikring · customer since 2014
Consent per channel
Latest events
Data: core systems · online account · customer service.
Who do you want to reach?
AI Segmentation › New audience
Customers on a fixed-price contract that expires within 60 days, who have not replied to the previous offer.
Build rulesThe rules the platform built
8 410 in the group · 7 960 can be reached · 450 held back because consent is missing
RCS 6,880 · WhatsApp 610 · SMS 470
02 · Intelligence
The platform proposes who, what and when. You approve.
Describe the audience in plain language. The platform will build the rules, show why, and propose channel, timing and content. Sometimes the proposal is to send nothing.
- Audiences will be built from one sentence, with every rule visible and editable
- Signals the platform finds on its own – what the customer uses most, and when the customer replies – will be marked as suggestions
- Next best action will be proposed per customer, with the expected effect
- Drafts will be written in your tone of voice
Good to know Customers who got the previous offer on RCS replied twice as often as those who got it by SMS.
03 · Delivery
RCS, WhatsApp and SMS from one platform.
Three channels, each with its own strengths. The platform picks the one that gets through.
RCS · 18:00
Going away? Travel insurance covers the whole family – even at the cabin.
Delivered 18:00 · Read 18:06
RCS
- Logo, name and verified badge
- Images and carousels
- Buttons for links, calls and directions
- Delivered and read
Best for: offers, notices that must be taken seriously, anything where the brand matters
WhatsApp · 10:12
Your heat pump is due for a service. Pick a time that suits you.
10.12Pick a timeDelivered 10:12 · Read 10:20
- Business profile with name and logo
- Image, document and buttons
- Approved templates for utility messages
- Delivered and read
Best for: customers who already use WhatsApp
Text message · 14:05
Open evening shift on Saturday, 15:00–23:00, at Lindra Søndre. Can you take it? Call the staffing desk.
Delivered 14:05
SMS
- Text and links
- Reaches every phone
- Delivery status
- Sender name without logo
Best for: what has to reach everyone, whatever the phone
Everyone gets the message.
If the recipient doesn’t have RCS or WhatsApp, the same message arrives as SMS. Automatically.
RCS · 08:00
The water in Fjellveien will be turned off tomorrow from 09:00 to 13:00 for work on the mains. You may want to store some water this evening.
Delivered 08:00 · Read 08:04
Text message · 08:00
The water in Fjellveien will be turned off tomorrow from 09:00 to 13:00 for work on the mains. You may want to store some water this evening.
Map: brekkvik.iqub.no/water
Delivered 08:00
04 · Result
Every krone tagged, every result measured.
Cost per message, and an invoice that matches 1:1. Then every send will be measured in what matters to you: profit for a retailer, renewals for an insurer, shifts covered in health care.
- POAS (profit on ad spend) will be measured per campaign, audience and channel
- Uplift against the control group will be shown in percentage points and kroner
Result per send
Toppfart Sport · last 30 days
| Send | Sent | Cost | Profit | POAS |
|---|---|---|---|---|
| Welcome series | 4,120 | NOK 2,060 | NOK 8,030 | 3.9 |
| Abandoned basket | 3,300 | NOK 1,650 | NOK 5,610 | 3.4 |
| Running-shoe repurchase | 2,610 | NOK 1,310 | NOK 3,640 | 2.8 |
| Black Week reminder | 12,400 | NOK 6,200 | NOK 4,960 | 0.8 Below target |
Data: orders · cost of goods · sending cost. POAS = profit divided by cost; below 1 is a loss.
From sentence to call
MCP · from your AI assistant
You write
“Notify the 312 customers in Lade about tomorrow’s power cut.”
The assistant calls
send_message({
audience: "lade",
template: "planlagt-stromstans",
channels: ["rcs", "sms"]
})iQub replies
Ready for approval · 312 recipients
Simplified example. A real call also carries authentication.
Integration
Connect with the API, or from your own AI assistant.
Everything you can do in the portal, you can do via the API – or from Claude, ChatGPT or Copilot via MCP.
- Send messages and fetch status and cost per message
- Fetch templates per channel
- Manage users, roles and senders
Privacy and security
What you can count on.
Data processing agreement in Norwegian
From day one.
Data in the EU/EEA
Both storage and processing.
Every message logged
Per recipient, with the operator’s response.
Consent on the profile
Will be checked before every send.
Next step
Try iQub in your own AI assistant.
In a walkthrough we connect iQub to the assistant you already use. You write one sentence, approve it – and the message lands on your own phone before the meeting is over.
The team behind iQub comes from LINK Mobility, APSIS and Oracle · Meet the team →
Or write to us
hei@iqub.noWe normally reply within one working day, from the people building the platform.
